Hearing Aids Warranty


We take pride in our products. Our hearing aids are manufactured to the highest standards.

30 Day "No Questions Asked"

If, within thirty (30) days of date of shipping, your hearing aid does not perform to your satisfaction, we will refund your purchase price minus a $30.00 restocking charge for each hearing aid. If this happens and you paid through a Paypal account, we will credit your Paypal account minus the restocking fee and minus the original shipping charges. If you paid by credit card, your credit card will be credited accordingly.

Exceptions: If you upgrade to another more expensive hearing aid(s) within the 30 day period, the restocking charge for the first returned hearing aid(s) will be waived. However, should you return the second hearing aid(s) within their 30 day period, the restocking charge will apply against the original hearing aid(s) and the second hearing aid(s).

12 month service warranty

Should your hearing aid prove defective due to manufacturing defects within 12 months of the date of purchase, return it and we will, at our discretion, repair or replace it, free of charge. (Warranty only applies to hearing aids and not to other items such as batteries and maintenance kits.)

Events that are not covered under this warranty are:

• Damage from unit having been stepped on or otherwise damaged.
• Damage from having been chewed on by human or animal.
• Damage due to the unit having been swallowed, by human or animal.
• Damage due to the unit having been exposed to excessive water causing a short circuit of the electronics.

Click here for Extended Warranty

Click here for Repairs and Returns Procedures